AFTERSALES SERVICE

The customer care is our utmost priority. Our long-term goal is to provide aftersales service and customer support at the highest possible level. Our customers are entitled for a free service check of their professional coffee machines after 9 months of operations, and the comfortable PICK-UP system of repairs during the warranty period (we pick up the devices, repair them and then deliver them back to their owners).

If required by your operations or coffee enthusiasm, we're ready to lend you a surrogate coffee machine for the repair period (optional service). However, most of the repairs in the authorized service centers are finished within 24 hours, as we know well that coffee makes life better.

In case of any malfunction, feel free to call our service line, and we’ll take care about the rest.